Vaga Afirmativa para Pessoas com Deficiência | Técnico(a) de Ambiente Crítico

Who you are

You are someone who identifies as a person with a disability and are encouraged to apply for this inclusive hiring program. As a Technical Support professional, you will play a vital role in ensuring the smooth operation of critical infrastructure within Microsoft's data centers. You may have experience in technical roles or a strong interest in technology and operations, and you are eager to contribute to a team that values diversity and inclusion.

You understand the importance of safety and security in a technical environment, and you are committed to following all operational procedures and protocols. You are detail-oriented and capable of performing various maintenance tasks, from basic monitoring to more complex troubleshooting of equipment. You are also open to learning and developing methods for operational procedures that enhance efficiency and safety.

Desirable

While specific technical skills are not required, familiarity with cloud operations, data center management, or IT support can be beneficial. You are willing to learn and adapt to new technologies and processes, and you are excited about the opportunity to work in a dynamic environment that supports your growth.

What you'll do

In this role, you will assist in maintaining the critical infrastructure that supports Microsoft's cloud services. Your responsibilities will include monitoring and inspecting equipment, performing various types of maintenance, and troubleshooting issues as they arise. You will work closely with other team members to ensure that all safety and security requirements are met, contributing to the overall reliability of the data center operations.

You will participate in the development of methods and standard operating procedures that guide the team's operations. This may involve collaborating with experienced technicians and engineers to learn best practices and implement improvements. Your role is essential in delivering the core infrastructure and technologies that power Microsoft's online services, including popular products like Bing and Office 365.

What we offer

Microsoft is committed to creating an inclusive workplace where everyone can thrive. You will have the opportunity to work in a supportive environment that values your contributions and encourages your professional development. The company offers various resources and programs to assist employees with disabilities, ensuring that you have the tools and support needed to succeed in your role. You will be part of a team that is dedicated to innovation and excellence in cloud operations, making a meaningful impact on the services that millions of users rely on every day.