As a Principal Program Manager within the TOM organization, you will drive transformational initiatives that revolutionize Amazon's transportation network operations, planning, and execution. In this role, you will lead complex, enterprise-level programs that span multiple business lines and organizational pillars, directly impacting the efficiency and scalability of Amazon's transportation operations. You will architect and execute strategic roadmaps that align with Amazon's long-term transportation vision while delivering immediate operational value. This role requires exceptional leadership abilities, deep technical understanding, and proven experience in driving large-scale organizational change.
This role requires someone who can operate at both strategic and tactical levels, with the ability to influence across organizations while maintaining deep operational knowledge. The Principal Program Manager will deliver complex programs that drive significant business value and organizational change.
Key job responsibilities
- Design and execute multi-year strategic programs that transform transportation operations across TOM, Operations, Planning, and adjacent organizations
- Lead complex, cross-functional initiatives involving multiple stakeholders, business units, and global teams
- Develop comprehensive business cases and secure executive buy-in for transformational programs
- Build and maintain relationships with VP-level stakeholders across multiple organizations
- Define and implement governance frameworks for program execution and risk management
- Drive organizational alignment through clear communication strategies and change management
- Establish program measurement frameworks and metrics to track business impact
- Mentor and develop program managers across the organization
- Identify opportunities for innovation and process optimization across the transportation network
- Own executive-level reporting and strategic communication for critical business initiatives
Key Impact Areas:
- Transportation network optimization
- Cross-organizational process improvement
- Strategic planning and execution
- Organizational transformation
- Technology integration and automation
- Performance metrics and analytics
- Stakeholder alignment and governance
- Risk management and mitigation
- Innovation and continuous improvement
- Team development and mentorship
A day in the life
Your day will involve working on large, cross-functional projects. This will include managing project deliverables, providing feedback on site and program requirements as well as communicating progress and risks to leadership.
You will collaborate closely with business line stakeholders, central planning, engineering, and real estate teams to drive adoption and intake of yard capacity thresholds.
Throughout this work, you will need to think expansively about how network changes and yard constraints can impact operations and capacity. You will be tasked with constantly exploring new, innovative ways to drive improvements and efficiencies.
About the team
TOM Planning, Capacity & Execution is dedicated to optimizing TOM Operations and driving continuous improvement through data-driven strategies and advanced analytics. We focus on developing comprehensive solutions for labor management and yard operations, implementing efficient workforce planning and scheduling. Through cross-functional collaboration with stakeholders across operations, finance, and support functions, we lead strategic initiatives to enhance operational efficiency. Our team identifies bottlenecks through detailed process analysis and implements cost optimization strategies, ensuring all improvements are measurable and sustainable. We deliver tangible results that contribute to the organization's operational excellence and long-term success.
- 7+ years of working cross functionally with tech and non-tech teams experience
- 7+ years of program or project management experience
- 7+ years of managing, analyzing and communicating results to senior leadership experience
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelor's degree in Business, Engineering, Operations, or related field- Experience delivering projects within scope, time, budget and quality
- Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems
- Experience working with, presenting to and influencing senior executives up to VP level
- PMP certificate
- Master's degree in Business Administration, Engineering, or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,900/year in our lowest geographic market up to $206,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
