Staff IT Program Manager

Who you are

You have a proven track record of leading complex IT programs and possess strong experience in program management — you've successfully navigated the intersection of IT and business strategy, ensuring alignment and effective delivery. Your expertise in Salesforce (CPQ) is complemented by your ability to translate business needs into scalable technology solutions, making you a key player in driving organizational success.

With over 5 years of experience in program management, you understand the nuances of cross-functional collaboration — you've worked closely with various teams to deliver impactful results and foster a culture of teamwork and accountability. Your strategic mindset allows you to identify risks and opportunities, enabling you to make informed decisions that benefit the organization.

You thrive in environments that encourage innovation and strategic risk-taking — your ability to think outside the box and challenge conventional approaches has led to successful project outcomes. You are dedicated to continuous improvement and are always looking for ways to enhance delivery practices and team performance.

Your strong communication skills enable you to effectively convey complex ideas to stakeholders at all levels — you can articulate project goals, progress, and challenges clearly, ensuring everyone is aligned and informed. You are also adept at mentoring and guiding team members, helping them grow in their roles and contribute to the team's success.

Desirable

Experience with Agile methodologies is a plus, as is familiarity with project management tools like Jira or Asana. A background in IT service management or experience with cloud technologies would further enhance your candidacy.

What you'll do

As the Staff IT Program Manager at Qualtrics, you will lead cross-functional programs that drive business alignment and technology delivery — your role will involve collaborating with various teams to ensure that projects are executed efficiently and effectively. You will be responsible for defining project scopes, objectives, and deliverables, ensuring they align with business goals and stakeholder expectations.

You will manage project timelines, budgets, and resources, proactively identifying and mitigating risks to keep projects on track. Your leadership will be crucial in fostering a collaborative environment where team members feel empowered to contribute their ideas and expertise. You will also be responsible for reporting on project progress to senior leadership, providing insights and recommendations based on data and analysis.

In this role, you will have the opportunity to shape delivery practices and drive continuous improvement initiatives — you will work closely with IT and business leaders to identify areas for enhancement and implement best practices that elevate the team's performance. Your strategic vision will help guide the organization as it navigates the complexities of an interconnected business and technology ecosystem.

What we offer

Qualtrics offers a competitive salary range of $175,500—$251,500 USD, along with a comprehensive benefits package that includes medical, dental, and vision coverage, as well as life and disability insurance. You will also have access to a 401(k) plan with a company match, paid time off, and wellness reimbursement. We believe in supporting our employees' mental health and well-being, providing resources and benefits to help you thrive both personally and professionally.

Join a company that values innovation, collaboration, and growth — at Qualtrics, you will be part of a mission-driven team that is dedicated to bringing humanity, connection, and empathy back to business. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.