Operations Manager

Who you are

You have a strong background in operations management, with experience leading teams in a fast-paced environment. You are customer-focused and understand the importance of meeting customer expectations. Your leadership style is supportive and motivating, as you engage your team to achieve high levels of safety, quality, attendance, and performance. You are skilled in data-driven decision-making and analytical problem-solving, which you leverage to drive improvements in operational workflows. You thrive in a dynamic environment and are committed to fostering a culture of excellence within your team.

What you'll do

As an Operations Manager at Amazon, you will play a crucial role in ensuring that customer orders are delivered accurately and on time. You will lead a team of both salaried and hourly employees, providing them with the tools and support they need to succeed. Your responsibilities will include mentoring and motivating your team, as well as overseeing large-scope projects that have site and regional impact. You will be involved in all aspects of the operations workflow, from the first mile where products are housed, to the middle mile where orders are transported, and finally to the last mile when products reach customers' doorsteps. You will analyze operational data to identify areas for improvement and implement strategies to enhance efficiency and customer satisfaction.

What we offer

At Amazon, we offer a comprehensive benefits package that includes medical, financial, and other benefits. You will have the opportunity to work in a collaborative environment that values innovation and customer satisfaction. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every candidate to contribute to our mission of delivering smiles to customers worldwide.