
Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...

Coupang • Seoul, South Korea
Coupang is seeking a Senior Business Operations Specialist for their Instock Planning team to forecast demand and manage inventory levels. You'll utilize SQL and data-driven insights to optimize supply chain processes in Seoul.
You hold a bachelor's degree or higher and have over 6 years of experience in inventory and demand forecasting within a global environment. Your proficiency in SQL is at an intermediate level or above, enabling you to analyze data effectively. You possess business-level English skills, with advanced reading and writing capabilities and intermediate speaking skills. Your exceptional documentation and communication skills allow you to collaborate effectively with stakeholders.
Experience in the e-commerce and retail industry or working for a global company is a plus. You have participated in supply chain improvement projects, showcasing your ability to drive operational efficiency.
As a Senior Business Operations Specialist at Coupang, you will be responsible for planning inventory strategies, including annual, monthly, and weekly stock and order plans. You will collaborate with stakeholders to set seasonal and monthly instock strategies and objectives. Your analytical skills will be crucial in identifying and resolving stockout and excess inventory issues, optimizing shipping modes and container build rules, and improving demand forecasting accuracy through automation. You will execute inventory strategies by placing orders to prevent stockouts and quickly recover from any occurrences. Additionally, you will analyze the root causes of stockouts and high Days of Coverage (DOC) and define and maintain order system rules to enhance operational efficiency.
Coupang provides a dynamic work environment where you can witness daily growth for yourself, your colleagues, your team, and the entire company. You will have the opportunity to contribute to the future of commerce and be part of a company that values innovation and entrepreneurial spirit. Join us at Coupang to experience high-tech operations in a hyper-connected world and make a significant impact on our customers' shopping experiences.
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