Customer Service Delivery Advocate

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your communication skills are top-notch, allowing you to connect with customers effectively and address their needs. You are adaptable and can work various shifts, including weekends, to meet the demands of the role. You possess a valid driver's license and are at least 21 years old, ensuring you can fulfill the responsibilities of the position.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a positive experience from start to finish. Your role will involve addressing customer inquiries, providing information about our services, and resolving any issues that may arise. You will also have the opportunity to get involved in the local community, representing Carvana and building relationships that enhance our brand. Your commitment to customer satisfaction will be key in helping us reintroduce happiness into the car-buying process.

What we offer

Carvana offers a competitive starting hourly rate of $17/hr, with significant growth opportunities based on performance. You can expect to see pay increases at 3 months, 6 months, and within your first year, with the potential to earn up to $19/hr. We believe in investing in our team members' success, providing a supportive environment where you can grow your career. Additionally, we offer performance-based incentive programs that can further enhance your earnings. Join us in creating a positive impact in the automotive retail industry and enjoy the benefits of being part of a rapidly growing company.