Revolutionizing lending with AI-driven insights
Upstart is an AI lending marketplace headquartered in South San Mateo, California, connecting millions of consumers with over 100 banks and credit unions. The company has raised $135.7 million in Series D funding and facilitates billions in loan originations by using advanced AI models to assess cre...
Upstart offers comprehensive health plans, a 401k plan, generous vacation policy, flexible time off, parental leave, and family forming benefits throu...
Upstart fosters a culture focused on leveraging technology to democratize access to credit. With a strong emphasis on AI-driven solutions, the company...
Upstart • Columbus, OH, USA
Upstart is seeking an Operations Manager for their Loan Processing team to oversee daily operations and manage team performance. This role requires strong people management and operational skills.
You have a strong background in operations and people management, with a proven track record of driving results in a fast-paced environment. You thrive in leadership roles and are passionate about improving processes and outcomes. Your experience includes overseeing teams and ensuring operational efficiency, which aligns with Upstart's mission of expanding access to affordable credit. You are adept at managing team dynamics and fostering a collaborative work environment. You understand the importance of data-driven decision-making and are committed to achieving measurable results. You are excited about the opportunity to make a significant impact in the lending industry and are eager to contribute to Upstart's innovative approach to credit.
As the Operations Manager for Loan Processing at Upstart, you will be responsible for overseeing the day-to-day operations of the Personal Loan department. You will manage team production and outcomes, ensuring that the team meets its goals and delivers exceptional service. Your leadership will guide a team of associates and Associate Operations Managers, providing them with the support and direction they need to succeed. You will analyze operational processes and identify areas for improvement, implementing strategies that enhance efficiency and effectiveness. Collaboration with other departments will be key, as you work to align operations with Upstart's overall mission and objectives. You will also play a crucial role in training and developing team members, fostering a culture of continuous improvement and professional growth.
At Upstart, you will be part of a dynamic team that is dedicated to transforming the lending landscape. We offer a supportive work environment where your contributions are valued and recognized. You will have the opportunity to work remotely, allowing for flexibility in your work-life balance. Our commitment to inclusive and fair hiring practices ensures that you will be part of a diverse team that reflects the communities we serve. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset. Join us in our mission to make credit accessible for everyone.
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