AWS is seeking a world class sales professional to manage our global customer and partner relationship with a strategic Life and Retirement Insurance customer.
The Global Account Manager is responsible for partnering with the customer to build strategic relationships, articulate a clear vision and generate business value. The GAM is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The GAM will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources. Developing formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.
** For more information on Amazon Web Services, please visit http://aws.amazon.com
Key job responsibilities
Key job responsibilities
Leading and directing the AWS customer account team.
Identifying and building trusted advisor relationships with key influencers and decision-makers, specifically CxOs, at the customer.
Working closely with internal AWS teams (executives, solution architects, business development, marketing, partners, enterprise support, service teams and professional services), as well as external SI and ISV partners, to support the best business solution for customers.
Defining a CXO relationship strategy within the customer, coordinating executive business reviews, and maintaining customer satisfaction levels.
Candidate should have strong leadership presence and be able to command a room in a meeting. They should be seen as an authority in communicating via email, phone, and face to face. They must be comfortable writing executive briefing documents for, and communicating with, the most senior executives at the company.
Operating with significant autonomy and discretion, a high degree of decision making is required in routine customer engagement. Business judgment is critical.
Managing the sales pipeline via Salesforce and facilitating all stages of a sale.
Participates and leads in the negotiation and closing of legal agreements and complex contracts.
Maintains an operating knowledge of AWS’s service catalog and is able to relate them to solving customers’ business problems.
Helps define product requirements by understanding and evangelizing the needs of customers.
Working with marketing and communications to develop formal references, PR and case studies highlighting impactful customer activity and workloads running on AWS.
About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded contributor and enable them to take on more complex tasks in the future.
Here at AWS, we embrace our differences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.- 9+ years of technology related sales, business development or equivalent experience
- Bachelor's degree or equivalent
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent- Experience selling cloud solutions at a software company or equivalent
- Experience with AWS and technology as a service (IaaS, SaaS, PaaS)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153,000/year in our lowest geographic market up to $252,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
