Senior Solutions Engineer

Who you are

You have a proven track record of working with large enterprise organizations, driving both business and technical outcomes. Your experience has equipped you with the ability to understand complex customer needs and translate them into actionable solutions. You are a curious and empathetic individual, committed to continuous learning and personal development. You thrive in diverse and inclusive environments, recognizing the value of varied perspectives in achieving success. Your communication skills enable you to build strong relationships with clients, ensuring they feel supported and understood throughout their journey with Cloudflare.

Desirable

Experience in the cybersecurity domain is a plus, as is familiarity with Cloudflare's suite of products. You are comfortable navigating technical discussions and can articulate the value of solutions to both technical and non-technical stakeholders. A background in consulting or customer-facing roles will enhance your ability to succeed in this position.

What you'll do

As a Senior Solutions Engineer at Cloudflare, you will engage with our top-tier customers, acting as their Trusted Advisor to help them achieve their security and business goals. You will collaborate closely with sales teams to identify customer needs and develop tailored solutions that leverage Cloudflare's innovative technology. Your role will involve conducting technical presentations and demonstrations, showcasing how our products can solve specific challenges faced by clients. You will also work with engineering teams to relay customer feedback and contribute to product improvements.

In addition, you will be responsible for developing and maintaining strong relationships with key stakeholders within client organizations, ensuring they receive the highest level of service and support. You will play a crucial role in onboarding new customers, guiding them through the implementation process and ensuring a smooth transition to our services. Your expertise will help customers maximize the value of their investment in Cloudflare, driving satisfaction and long-term loyalty.

What we offer

At Cloudflare, we offer a dynamic and inclusive work environment where you can grow your career while making a meaningful impact on the Internet. We provide opportunities for professional development and encourage you to pursue new skills and knowledge. Our culture values diversity and collaboration, fostering an atmosphere where everyone can contribute to our mission of building a better Internet. We also offer competitive compensation and benefits, ensuring that you are rewarded for your hard work and dedication.