Crypto Payment Operations Manager

Who you are

You have a proven track record in operations management, ideally within the fintech or cryptocurrency sectors. Your experience includes leading teams and managing complex projects, ensuring that operational processes are efficient and scalable. You understand the importance of safeguarding customer assets and have a keen eye for detail when it comes to compliance and custody practices. You thrive in a remote work environment and are passionate about driving innovation in the crypto space. Your leadership style is collaborative, and you are committed to fostering a culture of accountability and continuous improvement within your team.

Desirable

Experience in the cryptocurrency industry or a strong understanding of blockchain technology would be a significant advantage. Familiarity with payment processing systems and liquidity management is also desirable. You are comfortable making high-stakes decisions and can navigate the complexities of crypto operations with ease. A background in customer service or customer success can enhance your ability to understand and meet client needs effectively.

What you'll do

In this role, you will be responsible for building and leading Bitso’s global crypto payment operations. You will oversee the processes that protect customer funds, enforce custody policies, and ensure liquidity across various platforms. Your mission is to design and implement scalable operations that support Bitso’s growth and product evolution. You will lead a team of professionals, orchestrating complex projects that require precision and resilience. As a trusted leader, you will set the standard for operational excellence and innovation in the crypto space. You will collaborate closely with other departments to ensure that operational strategies align with Bitso’s overall goals and objectives. Your role will involve continuous monitoring and improvement of operational processes to adapt to the rapidly changing landscape of cryptocurrency.

What we offer

At Bitso, we offer a dynamic and inclusive work environment where you can thrive. You will have the opportunity to work remotely and be part of a diverse team that values different perspectives. We are committed to your professional growth and provide resources to help you succeed in your role. Our culture emphasizes customer obsession, freedom with accountability, and continuous innovation. You will be part of a mission-driven organization that aims to make crypto useful and accessible to everyone. Join us and be a part of a revolutionary change in the financial landscape.