Critical Environment Operations

Who you are

You have extensive experience in maintaining critical infrastructure, particularly in data centers, and possess a hands-on understanding of critical environment equipment. You are skilled in coordinating with suppliers and vendors, ensuring that operational, risk, and safety situations are effectively addressed. Your background includes mentoring other technicians, fostering a collaborative environment where knowledge sharing is encouraged. You are proactive in responding to onsite incidents and have a strong ability to use telemetry and other platforms to monitor equipment performance and operations.

You thrive in a team-oriented atmosphere, where you can work closely with management and other critical facilities professionals to ensure the smooth operation of data centers. Your commitment to personal and professional development aligns with Microsoft’s focus on employee growth, and you are eager to participate in training and certification opportunities.

Desirable

Experience in cloud services or large-scale infrastructure management is a plus. Familiarity with Microsoft Azure and other Microsoft services will enhance your ability to contribute effectively to the team. A background in risk management and safety protocols will be beneficial in this role.

What you'll do

As a Senior Critical Environment Technician, you will play a vital role in maintaining the infrastructure that supports Microsoft’s cloud services. You will coordinate with various stakeholders, including suppliers and management, to address operational challenges and ensure the safety and efficiency of the data center environment. Your responsibilities will include performing various types of maintenance on critical environment equipment and responding to onsite incidents with a focus on minimizing downtime.

You will utilize telemetry and monitoring platforms to track equipment performance, ensuring that all systems are functioning optimally. Your hands-on approach will allow you to troubleshoot issues as they arise, collaborating with other technicians and professionals to implement effective solutions. You will also have the opportunity to mentor junior technicians, sharing your expertise and fostering a culture of continuous improvement within the team.

What we offer

Microsoft’s Cloud Operations & Innovation team is dedicated to providing a supportive and inclusive work environment. You will have access to various training programs and career rotation opportunities that will help you grow professionally. The company values diversity and inclusion, offering events and training that promote a collaborative workplace culture. You will be part of a global team that supports millions of customers and businesses, making a significant impact in the technology landscape. Join us in shaping the future of cloud services and infrastructure management.