Business Operations Analyst (AI & Automation)

Who you are

You hold a BS in Computer Science, Engineering, Math, or a similar quantitative field, and you have 1-3 years of experience in analytics, operations, consulting, or a tech startup environment. You have demonstrated experience with AI and automation projects, showcasing agents you've built in personal, academic, or professional settings. Your proficiency in SQL allows you to analyze data effectively, and you are comfortable working with various data sets to derive insights.

You are a hungry, AI-native operator who thrives in a high-growth environment. You are eager to learn by building and are motivated to shape business operations within an AI-powered marketplace. You understand the importance of eliminating manual processes and are excited about deploying agentic AI systems to enhance efficiency. You are not just an executor; you identify which problems are worth solving and take the initiative to build solutions that drive impact.

You value mentorship and coaching, as you believe in developing both commercial judgment and technical skills. You are open to feedback and are committed to continuous improvement in your role. You appreciate diverse perspectives and are eager to collaborate with colleagues from various backgrounds to achieve common goals.

Desirable

Experience with project management tools and methodologies would be a plus, as would familiarity with data visualization tools. A background in a tech startup or consulting environment is also advantageous, as it equips you with the agility and adaptability needed in a fast-paced setting.

What you'll do

In this role, you will transform how our Go-to-Market teams operate by deploying AI systems and automation to streamline processes. You will analyze data to surface insights that inform commercial recommendations and manage cross-functional projects that drive business success. Your work will involve identifying repetitive tasks and automating them, allowing you to focus on higher-value problems that require creative solutions.

You will collaborate closely with various teams, ensuring that your insights and recommendations are actionable and aligned with business objectives. You will take ownership of projects from inception to execution, demonstrating your ability to lead initiatives that enhance operational efficiency. Your analytical skills will be crucial as you interpret data and present findings to stakeholders, helping to shape strategic decisions.

You will also engage in continuous learning and development, participating in coaching sessions and mentorship opportunities to refine your skills and expand your knowledge base. Your contributions will play a vital role in reimagining the way Instawork operates, ultimately impacting the economic opportunities available to skilled hourly professionals.

What we offer

Instawork provides a dynamic work environment where collaboration is key. You will have the opportunity to work alongside talented individuals who are passionate about leveraging technology to create meaningful economic opportunities. We believe in investing in our employees' growth, offering mentorship and coaching to help you develop both commercially and technically.

As part of our team, you will be at the forefront of innovation in the AI-powered labor marketplace. You will have the chance to make a significant impact on our operations and contribute to the success of our mission. We value diverse perspectives and encourage applications from candidates of all backgrounds, fostering an inclusive workplace where everyone can thrive.

Join us at Instawork and be part of a team that is transforming the way the world works. We are excited to welcome individuals who are ready to make an impact and help shape the future of work.