Guest Experience Associate

Who you are

You are a collaborative individual who thrives in a service-oriented environment. With a passion for hospitality, you understand the importance of creating memorable experiences for guests. You possess strong communication skills and are comfortable interacting with diverse individuals, ensuring that every guest feels valued and welcomed. You are detail-oriented and proactive, always looking for ways to enhance the guest experience. Your ability to work both independently and as part of a team makes you an ideal fit for our dynamic environment. You are adaptable and can handle various tasks, from addressing guest inquiries to assisting with property operations.

What you'll do

As a Guest Experience Associate at Placemakr, you will be the first point of contact for our guests, providing them with information and assistance throughout their stay. You will ensure that all guest needs are met promptly and efficiently, contributing to a positive overall experience. Your responsibilities will include managing guest inquiries, resolving issues, and coordinating with property teams to ensure smooth operations. You will also assist in gathering feedback from guests to help improve our services and offerings. Your role is crucial in maintaining the high standards of hospitality that Placemakr is known for, and you will play a key part in fostering a welcoming atmosphere for all.

What we offer

At Placemakr, we believe in the importance of a supportive work environment. We offer competitive compensation, including an hourly wage of $18.75, and the opportunity to work in a remote-first setting. Our team enjoys flexibility in their work arrangements, allowing for a healthy work-life balance. We also provide discounts for stays at select Placemakr properties across the US, enhancing your experience as part of our team. Join us as we continue to expand our presence and redefine the guest experience in the hospitality industry.