Empowering data teams with unified analytics
Databricks, headquartered in San Francisco, California, is a unified data analytics platform that simplifies data engineering and collaborative data science. Trusted by over 7,000 organizations, including Fortune 500 companies like Comcast and Shell, Databricks has raised $3.5 billion in funding, ac...
Databricks offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a l...
Databricks fosters a culture of innovation with a strong emphasis on data-driven decision-making. The company values collaboration across teams and en...
Databricks • Remote - California; United States
Databricks is hiring a Senior Incident Manager to lead critical production incidents and ensure operational clarity during high-impact events. This role requires exceptional communication skills and technical systems knowledge.
You have a strong background in incident management, with experience leading critical incidents and coordinating multi-disciplinary teams. Your operational leadership skills are complemented by a deep understanding of technical systems, allowing you to effectively manage incidents and drive continuous improvement. You possess exceptional communication skills, enabling you to provide clear and timely updates to customers, executives, and engineers during high-pressure situations. You thrive in environments where you can orchestrate responses to complex incidents and ensure stakeholder confidence.
Experience with reliability engineering or similar roles is a plus, as is familiarity with data and AI infrastructure platforms. You are comfortable working in a fast-paced environment and can adapt to changing circumstances while maintaining a focus on operational excellence.
As a Senior Incident Manager at Databricks, you will lead the response to the most critical production incidents, ensuring that every major incident is managed with precision and transparency. You will serve as both the incident commander and reliability engineer, orchestrating multi-team responses and driving real-time status updates. Your role will involve partnering with engineering teams to analyze incidents and prevent future failures, ensuring that Databricks maintains technical resilience. You will be responsible for communicating effectively with customers and stakeholders, providing them with accurate updates during high-impact events. Your work will directly contribute to enhancing customer confidence and satisfaction.
At Databricks, you will be part of a team that is dedicated to tackling the world's most challenging problems through data and AI. We offer a collaborative work environment where you can grow your skills and make a significant impact. Our culture values innovation and encourages you to take initiative in your role. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to empower data teams and drive meaningful change across industries.
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