As an Account Manager with Amazon Web Services (AWS) in the ANZ Public Sector team, you will be responsible for managing and developing relationships with key government customers in Australia. You will drive the adoption of AWS services, deliver customer success outcomes, and support digital transformation initiatives within the public sector.
Key job responsibilities
Develop and manage a robust sales pipeline, focusing on government agencies, education institutions, and nonprofit organisations.
Build and maintain deep relationships with executive and technical decision-makers in federal, state, and territory government departments.
Understand customer missions, business drivers, and cloud adoption goals; work backwards from customer needs to identify and deliver tailored AWS solutions.
Collaborate with internal AWS teams—including solutions architects, security specialists, and professional services—to create compelling value propositions and articulate the benefits of AWS for the public sector.
Lead the development and execution of account strategies, proposals, and contract negotiations to achieve or exceed sales targets.
Maintain high levels of customer satisfaction through regular communication, business reviews, and proactive delivery of AWS innovations.
Navigate regulatory, compliance, and procurement processes unique to the public sector, ensuring proposals and solutions align with relevant frameworks.
Represent AWS at public sector events, forums, and conferences as an advocate for digital transformation and cloud innovation.- 4+ years of stakeholder or account management experience, or experience with AWS services or other cloud offerings
- Experience managing executive customer relationships and key business stakeholders
- Knowledge of cloud computing concepts
- Experience with high-level negotiation and successful internal and external relationship management
- Experience representing AWS within the customer's environment and driving discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation- Experience in working directly with government officials and regulatory bodies
- Experience with AWS or cloud technologies
- Relevant security clearances or ability to obtain federal government clearance if required.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
