Staff Product Manager - FinTech & Ops

Who you are

You have 5+ years of experience in product management, particularly in the FinTech space, where you've successfully led initiatives that drive operational efficiency and growth. Your background includes a strong understanding of financial technology and the ability to translate complex data into actionable insights. You are skilled in SQL and data analysis, enabling you to make data-driven decisions that enhance product performance. You thrive in collaborative environments, working closely with engineering and operational teams to deliver high-impact solutions. Your leadership style is inclusive, and you believe in empowering your team to innovate and excel. You are passionate about supporting independent businesses and understand the unique challenges they face in a competitive marketplace.

Desirable

Experience with machine learning and data-driven product development is a plus, as is familiarity with risk management and customer support frameworks. A background in e-commerce or marketplace dynamics will help you navigate the complexities of Faire's business model. You are comfortable with experimentation and iterative development, always seeking to improve processes and outcomes.

What you'll do

As the Staff Product Manager for FinTech & Ops at Faire, you will own the product strategy and delivery for critical initiatives that enhance our financial infrastructure. You will lead the development of decision-making tools and frameworks that support risk management, identity verification, and underwriting processes. Your role will involve collaborating with cross-functional teams to ensure that our operational capabilities are aligned with our growth objectives. You will also oversee the shared technology infrastructure that supports our experimentation efforts, driving innovation across the organization. Your responsibilities will include defining product roadmaps, prioritizing features based on user feedback and business impact, and ensuring that our products meet the highest standards of quality and usability. You will engage with stakeholders to gather requirements, conduct user research, and analyze market trends to inform your product decisions. Your leadership will be crucial in fostering a culture of experimentation and continuous improvement within the team.

What we offer

At Faire, we believe in the power of community and the importance of supporting independent businesses. We offer a collaborative work environment where your contributions will have a direct impact on our mission. You will have access to professional development opportunities and the chance to work with a talented team that is passionate about making a difference. We provide competitive compensation and benefits, including flexible work arrangements and a commitment to diversity and inclusion. Join us in empowering local retailers and shaping the future of commerce.