Amazon Alexa is one of the world's most used and beloved assistants. At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in AI technologies. You will have the opportunity to impact the customer experience, design, and implementation of innovative products and features. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun and make history.
On the Alexa Smart Home team, you will have an enormous opportunity to impact the customer experience, design, and ship leading edge Alexa+ products and experiences that will be used every day by people you know. You will be hands on and have a strong understanding of design systems and best practices. As a storyteller, you will advocate for design excellence and help create meaningful value for our customers with our products.
Key job responsibilities
As a UX Designer for Alexa Smart Home, you will:
- Create world-class, user-centered designs through consideration of market research, business requirements, customer feedback, and usability study findings
- Translate business requirements into use cases and high-level customer experience requirements
- Design the information architecture, interface, and interaction flow of new voice, web, multi-modal, and mobile applications
- Develop conceptual diagrams, wireframes, mockups, and prototypes for voice and visual experiences
- Develop and maintain detailed user experience specifications
- Present design work to the user experience team, product team, executives, and external partners for review and feedback
- Work with our usability and business intelligence teams to assess and optimize new and existing features and frameworks
- Partner with engineering and science teams to ensure innovative voice and visual technologies provide a delightful customer experience
- Collaborate with other design team members on Alexa smart home experiences, frameworks, process, and best practices.
A day in the life
Each day, you'll connect and collaborate with designers across the Alexa and Smart Home teams. You’ll work directly with product managers to understand requirements, and develop design concepts that will be reviewed with leadership. You’ll also work with research, software, and science teams to deliver detailed visual, voice, and interaction specifications. While the environment will be fast-paced, you’ll always be embedded in a supportive community of team members who are ready to provide feedback and support. Because we see time as a scarce resource that must be respected, we'll help you defend your work/life balance and will actively support your professional growth.
About the team
The Alexa Smart Home team works on foundational and innovative Alexa experiences that customers use to control their homes on Echo devices, via the Alexa app, Fire TV, and other modalities.
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.- 3+ years of design experience
- Have an available online portfolio
- Knowledge of best practices for information architecture and design
- Experience designing and prototyping with tools such as Figma, Sketch, Adobe Creative Suite, VoiceFlow, or similar- Experience creating services and applications with multiple user touch points on different platforms and devices
- Experience planning and executing effective customer research, solo, or in partnership with a UX Researcher
- Knowledge of usability principles and techniques
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $108,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
