The streaming service redefining entertainment worldwide
Netflix, headquartered in Los Gatos, California, is a leading streaming service with over 238 million subscribers globally. The platform offers a vast library of movies, TV shows, and original content, including award-winning series like 'Stranger Things' and 'The Crown.' With a market valuation exc...
Employees enjoy competitive salaries, stock options, unlimited PTO, and comprehensive health benefits. Netflix also offers a flexible remote work poli...
Netflix fosters a culture of freedom and responsibility, encouraging employees to take risks and make decisions independently. The company values tran...
Netflix • Poland - Remote
Netflix is seeking a Support Solutions Engineer to enhance the experience of engineers working with Online Datastores. You'll focus on troubleshooting, automation, and improving developer workflows. This role requires experience in technical support and database management.
You have a strong background in technical support and a keen interest in Online Datastores and tooling. With experience in troubleshooting and resolving issues, you are adept at monitoring requests and automating support needs. You understand the importance of developer workflows and are committed to improving usability and documentation. You thrive in collaborative environments, working closely with engineers to provide high-quality technical guidance across platform domains. Your analytical skills allow you to identify cross-cutting patterns and drive meaningful improvements in platform capabilities. You value diversity and inclusion, recognizing that diverse teams build stronger solutions.
In this role, you will monitor and handle requests related to Online Datastores, ensuring that engineers have the support they need to work efficiently. You will troubleshoot and resolve issues, providing timely solutions to enhance the developer experience. Your responsibilities will include automating support needs and developing runbooks to streamline processes. You will collaborate with platform teams to identify areas for improvement and implement changes that strengthen developer workflows. Additionally, you will analyze platform behaviors to provide insights that inform future enhancements. Your work will directly impact the efficiency of Netflix's engineering teams, enabling them to move quickly and confidently.
Netflix offers a unique culture that encourages you to do your best work and grow. You will be part of a team that values collaboration and innovation, with opportunities to influence platform capabilities. The role provides flexibility in remote work, allowing you to balance your professional and personal life. You will have access to resources and support to further your career development, with a focus on continuous learning and improvement. Join us in our mission to enhance the experience of engineers at Netflix and contribute to the success of our platform.
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