Sr. Product Operations Lead (Remote - US)

Who you are

You have a strong background in product operations, ideally with 5+ years of experience in a similar role. You understand the intricacies of product management and are adept at identifying process breakdowns and implementing solutions. Your critical thinking skills enable you to analyze workflows and optimize them for better efficiency. You are driven to provide cross-functional partners with the tools and insights they need to create great products and achieve business outcomes. You thrive in collaborative environments and are comfortable working closely with data and operational experts to drive data-driven decision-making. You are committed to a customer-centric approach and understand the importance of measuring success in product development.

Desirable

Experience in healthcare technology is a plus, as is familiarity with compliance standards such as HIPAA. You may also have a background in software engineering, finance, or customer support, which can enhance your understanding of the various stakeholders involved in product operations.

What you'll do

As the Senior Product Operations Lead, you will play a crucial role in driving the efficiency and effectiveness of our product development processes. You will work closely with product, engineering, marketing, and other key stakeholders to ensure alignment and optimize workflows. Your responsibilities will include analyzing product performance metrics, developing standardized models for measuring value, and implementing processes that support data-driven decision-making. You will collaborate with a tight-knit team of data and operational experts to enhance our product strategy and optimize business outcomes. Your ability to think critically about process disconnects will be essential in planning ahead to avoid potential issues. You will also be responsible for ensuring that all activities comply with Equal Employment Opportunity laws and other relevant regulations.

What we offer

At Nextech, we are committed to investing in our employees through competitive pay, a generous bonus structure, and great healthcare benefits. We also offer a comprehensive wellness program and a supportive work environment that values diversity and inclusion. You will have the opportunity to work remotely, allowing for flexibility in your work-life balance. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset just as much as technical skills.