Associate, Knowledge Management Optimization

Who you are

You are an entry-level professional eager to make an impact in the field of knowledge management. You possess strong analytical skills and are comfortable working with both business and technical stakeholders. Your ability to document requirements and manage project plans will be key to your success in this role. You thrive in a collaborative environment and are ready to contribute to strategic initiatives that enhance internal processes. You understand the importance of effective communication and are prepared to represent your department's interests in company-wide discussions. You are adaptable and can manage multiple projects simultaneously, ensuring that organizational goals are met efficiently.

What you'll do

In this role, you will be responsible for leading the design, optimization, and implementation of processes that support the knowledge management program. You will collect and document business requirements, ensuring that all stakeholders are aligned on project goals. Your role will involve building and managing project plans, documenting key decisions, and applying frameworks to guide project execution. You will analyze data to identify areas for improvement and develop risk mitigation strategies to address potential challenges. Collaboration will be a significant part of your day-to-day activities, as you will work cross-functionally with various teams to solve business problems related to internal processes. You will report to the Associate Director, MPSO - Optimization, and participate in team meetings to discuss progress and share insights.

What we offer

Oscar provides a supportive work environment where you can grow your skills and advance your career. You will have the opportunity to work in a hybrid setting, with three days in the office each week, allowing for flexibility in your schedule. The company values collaboration and encourages you to bring your ideas to the table. You will be part of a team that is dedicated to improving the health insurance experience for members through innovative technology solutions. Oscar is committed to fostering a culture of inclusivity and support, ensuring that all employees feel valued and empowered to succeed.