Transforming the used car buying experience in Canada
Clutch is a leading online used car sales platform based in Downtown Yonge East, Toronto, ON, specializing in delivering certified vehicles directly to Canadian consumers. With $137.5 million raised in Series D funding, Clutch offers a comprehensive shopping experience that includes vehicle delivery...
Clutch offers health and dental benefits from day one, a learning stipend for employee growth, and a flexible unlimited time off policy to promote wor...
Clutch fosters a culture focused on transparency and customer satisfaction, aiming to simplify the traditionally complex used car buying process. The ...
Clutch • Mississauga, Ontario, Canada
Clutch is seeking a Field Specialist to enhance the customer experience in their car-buying process. You'll be the first point of contact for customers picking up or selling their vehicles. This role requires strong interpersonal skills and a commitment to customer satisfaction.
You are a driven individual who thrives in customer-facing roles and enjoys making a positive impact on people's experiences. You understand the importance of first impressions and are eager to represent Clutch as the face of the company. Your ability to connect with customers and provide exceptional service is paramount, and you are committed to ensuring that every interaction is memorable and positive. You are adaptable and ready to take on challenges in a fast-paced environment, demonstrating a willingness to go above and beyond for customers.
As a Field Specialist, you will be responsible for delivering a unique and special experience to each customer as they pick up or sell their vehicle. You will engage with customers, answer their questions, and guide them through the process, ensuring they feel valued and supported. Your role will involve not only facilitating vehicle pickups and sales but also gathering feedback to continuously improve the customer experience. You will work closely with other team members to ensure a seamless transition from online browsing to in-person interactions, embodying the Clutch mission of providing a hassle-free car-buying experience.
Clutch offers a supportive and inclusive workplace where you can grow your career. You will have the opportunity to be part of a rapidly scaling company that is redefining the car-buying experience in Canada. We provide comprehensive training and development opportunities to help you succeed in your role. Additionally, you will enjoy competitive compensation and benefits, including health coverage starting from day one for permanent full-time employees. Join us in our mission to innovate the automotive retail space and make a difference in the lives of our customers.
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