Senior Site Reliability Engineer (Cloud Platform)

Who you are

You have 5+ years of experience in site reliability engineering or a related field, with a strong focus on cloud platforms and infrastructure. Your expertise in AWS and container orchestration tools like Kubernetes allows you to design and maintain scalable systems that meet high availability requirements. You are proficient in Linux and have a solid understanding of networking concepts, which helps you troubleshoot complex issues effectively.

Your experience with infrastructure as code tools such as Terraform enables you to automate deployments and manage cloud resources efficiently. You are familiar with CI/CD pipelines and have a keen interest in improving operational processes through automation and monitoring. You thrive in collaborative environments and enjoy working closely with development teams to enhance system performance and reliability.

You are a proactive problem solver who can identify potential issues before they impact users. Your strong communication skills allow you to articulate technical concepts to non-technical stakeholders, fostering a culture of shared understanding and collaboration. You are committed to continuous learning and staying updated with industry trends and best practices in site reliability engineering.

Desirable

Experience with monitoring and logging tools such as Datadog or Prometheus is a plus. Familiarity with scripting languages like Python or Bash can enhance your ability to automate tasks and streamline operations. A background in security best practices for cloud environments will be beneficial as you work to maintain compliance and protect user data.

What you'll do

As a Senior Site Reliability Engineer at Iterable, you will play a crucial role in ensuring the reliability and performance of our cloud platform. You will design and implement scalable infrastructure solutions that support our growing customer base. Your responsibilities will include monitoring system performance, identifying bottlenecks, and implementing improvements to enhance user experience.

You will collaborate with development teams to establish best practices for deploying applications in a cloud environment. Your expertise in AWS will guide the team in leveraging cloud services effectively while optimizing costs. You will also be responsible for maintaining and improving CI/CD pipelines, ensuring that code is deployed efficiently and reliably.

In addition, you will lead incident response efforts, troubleshooting issues as they arise and implementing solutions to prevent recurrence. Your proactive approach will help us maintain high availability and performance standards, ultimately contributing to customer satisfaction and business success.

You will have the opportunity to mentor junior engineers, sharing your knowledge and fostering a culture of continuous improvement within the team. Your insights will help shape our operational strategies and drive innovation in our site reliability practices.

What we offer

Iterable offers a dynamic work environment where you can thrive and grow your career. We provide competitive compensation and benefits, including opportunities for professional development and training. Our culture emphasizes collaboration, innovation, and inclusion, ensuring that every team member feels valued and empowered to contribute.

You will have the flexibility to work in a hybrid model, balancing remote work with in-office collaboration in our Lisbon location. Join us in shaping the future of customer engagement and making a meaningful impact in the industry.