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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...

Amazon • CHN
Amazon is hiring a Data Center Technical Support Technician to provide comprehensive technical support for AWS infrastructure. You'll work with AWS technologies and collaborate with a diverse team to ensure optimal data center operations. This position is ideal for candidates with a passion for technology and a desire to work in a dynamic environment.
You are a motivated individual with a passion for technology and a desire to work in a fast-paced environment. You have a foundational understanding of data center operations and are eager to learn and grow in your role. You thrive in collaborative settings, working alongside engineers and specialists to tackle complex challenges. You are detail-oriented and committed to delivering high-quality support to ensure the reliability of AWS infrastructure. You are adaptable and open to feedback, always looking for ways to improve processes and enhance customer satisfaction.
Experience with AWS services or cloud computing is a plus, but not required. Familiarity with hardware installation and maintenance will help you excel in this role. A proactive attitude and willingness to take ownership of tasks will set you apart as a candidate. You are comfortable working in a team and communicating effectively with colleagues across various functions.
As a Data Center Technical Support Technician, you will be responsible for installing and maintaining the large Cloud Computing Infrastructure in our data centers. You will work closely with a diverse team of software, hardware, and network engineers to ensure the highest standards of safety and security are met. Your role will involve troubleshooting technical issues, performing routine maintenance, and assisting with the deployment of new equipment. You will collaborate with operations technical support managers to optimize data center performance and contribute to the continuous improvement of our processes. You will also engage with supply chain specialists to manage inventory and ensure timely delivery of necessary components.
At Amazon, we foster an inclusive culture that welcomes bold ideas and empowers you to take ownership of your work. You will have the opportunity to work on cutting-edge technology and be part of a team that is changing the face of cloud computing. We provide comprehensive training and support to help you develop your skills and advance your career. You will enjoy a dynamic work environment where your contributions are valued and recognized. Additionally, we offer competitive compensation and benefits to support your well-being and professional growth.
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