Connecting food lovers with local restaurants
DoorDash is a leading local food delivery platform headquartered in San Francisco, CA, connecting food lovers with over 450,000 restaurants across the U.S. and Canada. Since its IPO in 2020, which was one of the largest of the year, DoorDash has raised $2.5 billion in funding and now employs over 1,...
DoorDash offers unlimited paid time off, flexible work-from-home opportunities, comprehensive health insurance, a work-from-home stipend, and company ...
DoorDash fosters a competitive culture focused on innovation and transparency, particularly in its fee structures for restaurants. The company emphasi...
DoorDash USA • Tempe, AZ
DoorDash is hiring a Supervisor for their Drive Support Team in Tempe, AZ. You'll lead a team providing live order support for merchants, focusing on operational excellence and quality metrics. This role requires strong leadership and problem-solving skills.
You are an experienced leader with a passion for operations and a knack for problem-solving. You thrive in a fast-paced environment and have a proven track record of managing teams effectively. Your ability to communicate clearly and foster collaboration among team members sets you apart. You understand the importance of delivering exceptional support to merchants and are committed to maintaining high standards of quality and speed in operations. You are adaptable and can navigate changing business needs while ensuring your team remains focused and motivated. You believe in the power of meaningful connections and are excited about the opportunity to grow professionally within a supportive culture.
As a Supervisor on the Drive Support Team, you will oversee a group of specialists dedicated to providing live order support for our Drive Merchants. You will manage the day-to-day operations, ensuring that your team meets and exceeds quality and speed metrics. Your role will involve coaching and developing team members, fostering a culture of continuous improvement, and implementing best practices in customer support. You will collaborate closely with the Merchant Support Manager to identify areas for operational enhancement and drive initiatives that improve the overall merchant experience. You will also be responsible for scheduling and ensuring adequate coverage during your team's shifts, which run from 2:00 PM to 10:30 PM. Your leadership will be crucial in creating an environment where team members feel empowered to solve problems and deliver exceptional service.
At DoorDash, we offer a dynamic work environment where you can make a significant impact. You will have the opportunity to work alongside a talented team dedicated to enhancing the merchant experience. We believe in fostering professional growth and provide resources to help you develop your skills and advance your career. Our corporate office in Tempe is designed to encourage collaboration and connection among team members. We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and valued. Join us in shaping the future of DoorDash and making a difference in the lives of our merchants.
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