Making insurance accessible for everyone, everywhere.
Marshmallow is a fintech scale-up based in Old Street, London, that leverages data and technology to provide fairer access to insurance products, starting with car and van coverage. With $208.2 million in funding and a growing customer base, Marshmallow has achieved unicorn status and doubled its pr...
Marshmallow offers flexible working hours, a competitive bonus scheme, private healthcare with Vitality, and a cycle-to-work scheme. Employees also be...
Marshmallow's culture emphasizes accessibility and fairness in insurance, using proprietary technology to deliver personalized quotes. The company fos...
marshmallow • London
Marshmallow is seeking a Claims Customer Service Executive for a temporary opportunity in London. You'll be part of a fast-paced claims team focused on delivering impactful work and driving change. This role is ideal for those who are immediately available and eager to contribute.
You are a curious thinker who thrives in a fast-paced environment and is eager to challenge the status quo. You understand the importance of delivering exceptional customer service and are ready to take action to build a better way for claims processing. Your ability to adapt quickly and learn continuously will be key to your success in this role. You are immediately available and looking for a temporary opportunity to make a difference in a dynamic team.
In this role, you will be part of the Claims Team at Marshmallow, where you will help streamline processes and enhance customer experiences. You will work closely with claims experts, utilizing tech-powered tools to make informed decisions. Your responsibilities will include assisting customers with their claims, providing timely updates, and ensuring that all inquiries are handled efficiently. You will have the autonomy to make decisions that positively impact customer satisfaction and contribute to the overall success of the team.
Marshmallow offers a supportive environment where you can grow your skills and advance your career. This temporary position is expected to last for approximately two months, with the potential for extension. You will be compensated at a rate of £12.21 per hour, plus accrued holiday pay. Join us in our mission to make migration easy and be part of a culture that values inclusivity and continuous improvement.
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