Senior Product Designer

The role 

We’re hiring a Senior Product Designer for the Analytics, Compliance, and Security team. You will lead the design of new analytics and reporting functionality, which is critical for customer satisfaction and retention.

We’re looking for a well-rounded product designer with strong skills in visual design, interaction design, product analysis and user research. A background in data visualization design will be especially beneficial for this role.

As part of our product design team, you’ll report to the Director of Product Design and will be the fourth member of our product design team. You will work closely with your product squad—a product manager, an engineering manager, and 5 to 8 engineers—to help shape the future of our platform.

Responsibilities

As a Senior Product Designer, you will: 

• Own the end-to-end design process for your squad, from problem discovery to research, iteration, and final implementation.
• Analyse user behaviour using Mixpanel and identify opportunities to improve product engagement and retention.
• Take the lead on discovery and research by talking to customers, reviewing survey insights, and facilitating usability testing—we don’t have dedicated researchers.
• Define and implement research processes for your team, including user testing plans, validation frameworks, and structured feedback loops.
• Create high-fidelity prototypes and production-ready designs in Figma, ensuring alignment with Kit’s design system.
• Collaborate closely with PMs and engineers to ensure design decisions are well-informed, feasible, and drive measurable impact.
• Help shape the design culture at Kit by improving workflows, documentation, and cross-functional collaboration practices.
• Advocate for a more structured approach to design by introducing best practices for validation, usability testing, and iterative improvements.

Requirements

• A track record of delivering impactful solutions on complex web applications. 
• Experience connecting their work to product metrics and business goals. 
• 5+ years of experience as a product designer working on SaaS applications or other complex web-based software.
• A portfolio that demonstrates how your design decisions were informed by research or data insights and the impact they had on user experience andor business outcomes. 
• Experience facilitating workshops, brainstorming and scope refinement sessions, etc. and working closely with product managers and engineers to align design solutions with business and user needs.
• Proficiency in Figma and working with and contributing to an established design system.
• Experience conducting user research activities such as interviews, usability testing, and surveys to inform design decisions.
• Experience using analytics tools (such as Mixpanel, FullStory, or similar) to identify usability issues and measure the impact of design changes.
• Excellent time management skills with the ability to prioritize your workload effectively to deliver high-quality work on time with minimal supervision.
• Strong communication and collaboration skills with the ability to effectively articulate design concepts and rationale to stakeholders at all levels. 
• A few hours of overlap with EST. Whilst we try to keep scheduled meetings to a minimum, for this role, it’s essential you attend planning and retro meetings with your colleagues. Typically, these will occur between 9am to 2pm EST.

Benefits Section 

Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at a Level 4 ($169,000). The level is determined based on experience and our interview process.

Perks + benefits include:

• Profit Sharing
• Kit equity
• 401k with a 5% match
• We cover up to $1,950 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna.
• $4,000 equipment allowance for your first two years, $3,000 budget every following two years
• Individual learning + development budget ($3,500/year)
• Gender affirming benefits
• Childcare benefit up to $3,000 annually
• Twenty (20) days of paid time off during each year of employment
• Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
• Ten (10) paid holidays a year
• Two weeks of paid sick time each year, including mental health + well being days
• Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
• Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
• Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
• Four-week, paid sabbatical after five years with the team
• Fantastic in-person or virtual retreats with the team twice a year

 

How to Apply

We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:

1. Portfolio review
2. 30 min - Recruiter screen
3. 45 min - Hiring Manager screen
4. 60 min - Project presentation with the team
5. 60 min - Culture Contribution Chat
6. Take-home test
7. 30 min- Wrap up with the Hiring Manager
8. Reference Checks

We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.