The everything store and cloud computing leader
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Bengaluru, Karnataka, IND
Amazon is hiring a Business Analyst I for the Customer Experience and Business Trends Capability Team. You'll design dashboards and perform data analysis to improve customer experiences. This role requires skills in SQL, Python, and Excel.
You are customer-obsessed and eager to create opportunities that influence business decisions to enhance the customer experience across Amazon's various businesses. As a Business Analyst, you bring innovation and a strategic perspective, with the ability to prioritize and execute on a fast-moving set of priorities and operational initiatives. You are highly analytical and can work effectively in a matrix organization, breaking complex problems down into actionable steps that drive programs forward.
You have experience in designing and developing highly available dashboards and metrics using SQL, QuickSuite, and Excel. Your analytical skills are complemented by your ability to perform data analysis and visualization using Python. You have a keen eye for automation opportunities and are proactive in delivering them. Understanding stakeholder requirements and mapping them with data sources and data warehouses is second nature to you.
In this role, you will contribute to critical global services that measure Amazon’s end-to-end Customer Experience. You will partner closely with program and technology teams to define and build innovative and delightful experiences for customers. Your responsibilities will include owning the delivery and backup of periodic metrics and dashboards for the leadership team, drawing inferences and conclusions from processed data, and creating visualizations that identify trends and anomalies. You will execute high-priority projects that are cross-functional and have a high impact on the organization.
At Amazon, you will be part of a dynamic team that values innovation and customer satisfaction. You will have the opportunity to work in a collaborative environment where your contributions directly impact the customer experience. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our mission to be Earth's most customer-centric company.
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