Presales Architect, Product Specialist 5

Who you are

You have a strong background in consulting and technical sales, ideally with 5+ years of experience in a presales or solutions engineering role. You possess a deep understanding of how to scope, design, and validate complex multi-product solutions that fit into clients' ecosystems. Your expertise in Artificial Intelligence technologies allows you to effectively communicate the long-term vision of Twilio to customers. You are a collaborative team player who enjoys working cross-functionally with product, engineering, and marketing teams to influence product strategy based on client needs. You have excellent communication skills, enabling you to articulate complex technical concepts to both technical and non-technical stakeholders. You thrive in a remote-first environment and are comfortable working independently while being part of a vibrant global team.

What you'll do

In this role, you will partner closely with sales, solutions engineering, and enterprise strategists to consult on complex, multi-product opportunities. You will be responsible for scoping, designing, and validating how these solutions fit into the client's ecosystem. Your role will involve developing and presenting tailored solutions that meet the unique needs of each client, ensuring they understand the value of Twilio's offerings. You will also work with product and engineering teams to identify technology patterns and shifts from clients to influence product strategy. Your insights will help shape the future of Twilio's product offerings, ensuring they align with market demands and client expectations. You will engage in regular communication with clients to gather feedback and refine solutions, fostering strong relationships that lead to successful implementations. Additionally, you will participate in training sessions and workshops to enhance your knowledge of Twilio's products and services, ensuring you remain at the forefront of industry trends and technologies.

What we offer

Twilio offers a remote-first work environment that promotes a culture of connection and inclusion. You will have the opportunity to work with a diverse team of professionals who are passionate about shaping the future of communications. Twilio values your career development and provides resources to help you grow your skills and advance your career. You will be part of a company that is committed to innovation and making a global impact, empowering millions of developers worldwide. Competitive compensation and benefits packages are available, reflecting Twilio's commitment to attracting and retaining top talent.