Senior Solutions Architect - Mid Market/General Business (Central)

Who you are

You have a strong background in technical sales and solutions architecture, with at least 5 years of experience in a similar role. You understand the intricacies of customer needs and can articulate how Elastic's offerings can address those needs effectively. Your ability to build relationships at all levels within an organization is key to your success. You are passionate about continuous learning and improving both yourself and your team, always questioning the status quo to drive better outcomes.

You possess a deep understanding of the Elastic Stack and its applications in search, security, and observability. Your technical expertise allows you to engage with customers confidently, providing insights and solutions that align with their business objectives. You thrive in collaborative environments and enjoy working closely with sales teams to enable their success through technical guidance.

Desirable

Experience with cloud-based solutions and a solid understanding of AI and machine learning concepts will set you apart. Familiarity with the competitive landscape and the ability to convey the unique value proposition of Elastic's products will enhance your effectiveness in this role.

What you'll do

As a Senior Solutions Architect at Elastic, you will serve as the technical point of contact for your accounts, working closely with account managers to understand customer goals and objectives. You will develop tailored solutions using the Elastic Stack, ensuring that customers can leverage their data effectively to achieve their business outcomes. Your role will involve crafting and nurturing value-based relationships with customers, guiding them through the implementation and optimization of Elastic's solutions.

You will engage with the regional Elastic community through events and programs, sharing your expertise and insights to foster a strong network of users and advocates. Your contributions will not only support sales efforts but also enhance the overall customer experience, ensuring that clients derive maximum value from their investment in Elastic's technology.

In addition to customer-facing responsibilities, you will collaborate with product teams to provide feedback on customer needs and market trends, helping to shape the future direction of Elastic's offerings. Your insights will be invaluable in driving product improvements and ensuring that Elastic remains at the forefront of the search and AI landscape.

What we offer

Elastic offers a dynamic work environment where innovation and collaboration are encouraged. You will have the opportunity to work with cutting-edge technology and a talented team dedicated to making a meaningful impact in the industry. We provide competitive compensation and benefits, along with opportunities for professional development and growth within the company. Join us in our mission to empower organizations to harness the full potential of their data.