The online car buying experience redefined
Carvana is a leading online used car retailer headquartered in Tempe, Arizona, revolutionizing the car buying experience with its innovative platform. Founded in 2012, Carvana has sold over 1 million vehicles and operates in 300+ markets across the United States. The company went public in 2017 and ...
Carvana offers competitive salaries, stock options, unlimited PTO, and a remote-friendly work policy. Employees also benefit from comprehensive health...
Carvana fosters a customer-centric culture focused on transparency and convenience in the car buying process. The company values innovation and encour...
Carvana • Pewaukee, WI
Carvana is hiring a Team Lead for Market Operations to oversee the local hub and ensure smooth operations. This role requires strong leadership skills and the ability to manage multiple projects effectively.
You have a proven track record in operations management, demonstrating your ability to lead teams and drive performance. Your experience includes mentoring and developing team members, ensuring that everyone is aligned with the company's mission and values. You thrive in a collaborative environment and are comfortable juggling multiple projects while maintaining a focus on customer satisfaction. You bring a unique perspective to the team, valuing diversity of opinions and fostering an inclusive culture. Your strong communication skills enable you to effectively engage with team members and stakeholders alike, ensuring that everyone is informed and motivated.
As the Team Lead in Market Operations, you will be responsible for running the local Carvana hub, overseeing daily operations and ensuring that all processes are executed efficiently. You will lead a team of Customer Advocates, providing guidance and support as they deliver exceptional service to our customers. Your role will involve market launch activities, where you will coordinate efforts to establish Carvana's presence in new areas. You will also be tasked with monitoring performance metrics, identifying areas for improvement, and implementing strategies to enhance operational efficiency. Collaboration with other departments will be key, as you work to align market operations with broader company goals. You will take on additional responsibilities as needed, demonstrating your flexibility and commitment to the team's success.
At Carvana, we believe in creating a supportive and engaging work environment. You will have the opportunity to work with a diverse team that values each member's contributions. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Our culture encourages innovation and creativity, allowing you to bring your ideas to the table and make a real impact on our operations. Join us in our mission to revolutionize the car buying experience and help us continue to build a customer-centric organization.
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