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Grafana Labs, headquartered in New York City, is the creator of Grafana, a leading open-source analytics and visualization platform used by over 1 million users worldwide. The platform integrates with various data sources, enabling users to create dynamic dashboards and alerts. Grafana Labs has rais...
Employees enjoy competitive salaries, equity options, flexible remote work policies, generous PTO, and a learning budget for professional development....
Grafana fosters a remote-friendly culture that prioritizes transparency and collaboration, allowing teams to work effectively across different time zo...

Grafana • United States (Remote)
Grafana is hiring a Sales Development Representative to engage with users and prospects, guiding them through their Grafana journey. This role focuses on collaboration with the Sales Team to identify new business opportunities. No specific skills are mentioned.
You are a motivated individual eager to start your career in sales, with a passion for technology and open-source solutions. You possess strong communication skills, allowing you to effectively engage with users and prospects to understand their needs and provide appropriate guidance. You thrive in a remote-first environment and are comfortable navigating digital communication tools to connect with potential clients. You are open to learning and growing within a collaborative team, ready to contribute to Grafana's mission of helping organizations manage their observability strategies.
Experience in sales or customer service is a plus, but not required. Familiarity with technology and open-source tools will help you connect with users more effectively. A proactive attitude and a willingness to learn will set you apart as a candidate.
As a Sales Development Representative at Grafana, you will focus on engaging with users and prospects to help them navigate their Grafana journey. You will listen to their needs and provide them with the appropriate resources and guidance to enhance their experience with Grafana's tools. You will collaborate closely with the Sales Team to identify influential contacts within organizations, helping to generate new business opportunities. Your role will involve researching potential clients, understanding their challenges, and articulating how Grafana can address their needs. You will also participate in team meetings to share insights and strategies for improving user engagement and sales processes.
Grafana Labs offers a remote-first work environment that fosters innovation and collaboration. You will be part of a diverse team that values transparency, autonomy, and trust. As you grow in your role, you will have opportunities for professional development and career advancement within the company. Grafana Labs is committed to creating a supportive culture where your contributions are recognized and valued. You will have the chance to work with cutting-edge technology and be part of a mission-driven organization that impacts users worldwide.
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