Senior Solutions Engineer - CNC/Sheet

Who you are

You are an experienced engineer with a strong background in customer engagement and technical expertise, particularly in the aerospace and defense sectors. With a proven track record in project management, you excel at collaborating with sales teams to drive account growth and retention. Your digital fluency and enthusiasm for the aerospace industry make you a perfect fit for this role. You understand the complexities of manufacturing challenges and can proactively address them, ensuring alignment with customer projects and initiatives.

You have a knack for digesting and organizing major projects, making you an invaluable partner to Account Executives. Your ability to communicate effectively with both technical and non-technical stakeholders allows you to bridge the gap between engineering and sales. You thrive in a collaborative environment and are eager to share your knowledge with others, contributing to the overall success of the team.

Desirable

Experience in the manufacturing industry, particularly with CNC and sheet metal processes, would be a significant advantage. Familiarity with digital manufacturing platforms and tools is also desirable, as it will enhance your ability to engage with customers and provide tailored solutions.

What you'll do

In this role, you will partner with Account Executives to drive account growth and retention by providing technical insights and support. You will engage with customers to understand their needs and challenges, ensuring that Xometry's offerings align with their projects. Your responsibilities will include joining Account Executives on onsite visits to customers, where you will present solutions and address any potential manufacturing challenges.

You will stay informed about upcoming customer projects and initiatives, allowing you to proactively identify opportunities for Xometry to add value. Your role will involve collaborating with cross-functional teams to ensure that customer requirements are met and that projects are executed smoothly. You will also provide feedback to the engineering and operations teams based on your interactions with customers, helping to refine Xometry's offerings and improve customer satisfaction.

What we offer

Xometry offers a dynamic work environment where you can grow your career while contributing to the future of digital manufacturing. You will be part of a team that values collaboration and innovation, working alongside talented professionals who are passionate about their work. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives. Join us in shaping the future of manufacturing and making a meaningful impact in the industry.