Senior Catalog Inspector

Who you are

You have a strong background in process improvement and operational accuracy, with experience in inspecting and enhancing labeling work. You are skilled in analyzing root causes of errors and refining standard operating procedures to improve overall quality. Your leadership abilities allow you to guide team members effectively while collaborating with various departments to achieve common goals. You understand the importance of delivering exceptional customer experiences and are committed to ensuring that every detail meets high standards.

Desirable

Experience in data labeling processes or similar operational roles would be beneficial. Familiarity with tools and methodologies for process improvement can set you apart. A proactive approach to problem-solving and a keen eye for detail are essential traits that will help you excel in this position.

What you'll do

As a Senior Catalog Inspector at Coupang, you will be responsible for overseeing the inspection of labeling work performed by operators. Your primary focus will be on improving the data labeling process and ensuring that the quality of work meets the company's standards. You will analyze the root causes of errors discovered during inspections and implement strategies to mitigate these issues. Additionally, you will create and enhance standard operating procedures that guide the work of your team, ensuring that they have the tools and knowledge necessary to succeed.

You will collaborate closely with various teams to drive improvements in the inspection process, sharing insights and best practices to foster a culture of continuous improvement. Your role will involve training and mentoring team members, helping them expand their skill sets and improve their performance. You will also be tasked with monitoring operational accuracy and identifying areas for enhancement, ensuring that Coupang's commitment to quality is upheld at all times.

What we offer

Coupang provides a dynamic work environment where innovation and customer satisfaction are at the forefront of our mission. You will have the opportunity to be part of a rapidly growing company that is transforming the shopping experience in Taiwan. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in creating a world where customers wonder how they ever lived without Coupang.