Customer Service Delivery Advocate

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You understand the importance of customer satisfaction and are eager to contribute to a positive car-buying experience. You are adaptable and can work various shifts, including weekends, to meet customer needs. You possess strong communication skills and can effectively engage with customers to ensure their happiness. You are ready to embrace the 'Hauler-Life' and be part of a team that values community involvement and customer advocacy.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a seamless experience from start to finish. Your role will involve addressing customer inquiries, providing information about our services, and assisting with any issues that may arise. You will also have the opportunity to get involved in local community initiatives, reinforcing Carvana's commitment to customer satisfaction and community engagement. You will work closely with your team to ensure that every customer interaction is positive and memorable, contributing to Carvana's reputation as a leader in the automotive retail industry.

What we offer

Carvana offers a competitive starting hourly rate of $17/hr, with opportunities for growth based on performance. You can expect to see your pay increase as you progress through our performance-based Careers Not Jobs program, which provides merit opportunities every 90 days. We believe in investing in our team members' success, offering various benefits and perks to support your career development. You will be part of a dynamic team that values collaboration and community involvement, making a meaningful impact in the lives of our customers. Join us at Carvana and help reintroduce happiness into the car-buying process.