Sales Development Representative

Who you are

You are an enthusiastic individual eager to start your career in sales, with a passion for technology and customer service. You possess strong communication skills and are comfortable engaging with prospects to understand their needs and showcase how Intercom can provide value. You thrive in a collaborative environment and are excited about being the first point of contact for potential customers, creating impactful first impressions.

Desirable

Experience in customer-facing roles or sales internships would be a plus, but not required. A genuine interest in AI and customer service technology will help you excel in this position.

What you'll do

As a Sales Development Representative at Intercom, you will be responsible for initiating conversations with potential customers, helping them understand the benefits of our AI Customer Service solutions. You will engage with prospects through various channels, including email and phone, to qualify leads and set up meetings for the sales team. Your role will involve researching potential clients and understanding their business needs to effectively communicate how Intercom can enhance their customer service experience. You will work closely with the sales team to ensure a smooth transition of qualified leads and contribute to the overall growth of the sales organization.

What we offer

Intercom provides a supportive environment where you can grow and develop your skills in sales and customer engagement. You will have access to training and mentorship from experienced sales professionals, helping you build a strong foundation for your career. We believe in fostering a culture of collaboration and innovation, where your contributions will be valued and recognized. Join us in our mission to transform customer service and make a meaningful impact in the industry.