Empowering SMEs with personalized banking solutions
Allica Bank, headquartered in the City of London, is a fintech company dedicated to providing tailored banking solutions for SMEs. Established in 2019, Allica has already disbursed over £71 million in loans and offers a range of services including savings accounts, commercial mortgages, and asset fi...
Employees enjoy health insurance, income protection, and a discretionary annual bonus program. Allica Bank also offers generous pension contributions,...
Allica Bank is committed to reimagining relationship banking for SMEs, leveraging technology to empower relationship managers. The culture emphasizes ...
Allica Bank • Milton Keynes Office
Allica Bank is seeking a CDD Team Leader to oversee the customer due diligence process, ensuring compliance and a positive customer experience. This role requires strong leadership skills and a focus on regulatory adherence.
You have a strong background in customer operations, ideally within the financial services sector, and possess excellent leadership skills. You understand the importance of customer due diligence processes, including Know Your Customer (KYC) and Know Your Business (KYB), and are committed to delivering exceptional customer experiences. You are detail-oriented and have a solid understanding of regulatory requirements in banking operations. You thrive in a collaborative environment and are adept at managing teams to achieve operational excellence. You are open to flexible working arrangements and value diversity in the workplace.
As the CDD Team Leader at Allica Bank, you will be responsible for leading the customer due diligence team, ensuring that all processes from onboarding to ongoing due diligence are executed efficiently and in compliance with regulatory standards. You will oversee the team's daily operations, providing guidance and support to ensure that customer interactions are handled professionally and effectively. You will work closely with other departments to streamline processes and improve the overall customer experience. Your role will involve monitoring team performance, implementing quality assurance measures, and resolving any issues that arise during the due diligence process. You will also be involved in training and developing team members, fostering a culture of continuous improvement and compliance.
Allica Bank offers a dynamic work environment where you can make a significant impact on the customer experience. We are committed to supporting our employees with flexible working options, allowing you to balance your professional and personal life. Our culture values diversity and inclusion, encouraging everyone to bring their unique perspectives to the table. You will have opportunities for professional development and growth within the organization, as we believe in investing in our people. Join us in our mission to support SMEs and make a difference in the financial technology landscape.
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