Autonomous penetration testing for robust security.
Horizon3.ai, founded in 2019 and headquartered in San Francisco, California, specializes in autonomous penetration testing through its flagship product, NodeZero. This innovative SaaS solution empowers organizations to continuously evaluate their security posture by identifying vulnerabilities and m...
Horizon3.ai offers competitive salaries, equity options, flexible remote work arrangements, and generous PTO policies to support work-life balance. Em...
Horizon3.ai fosters a culture rooted in security expertise and a mission-driven approach, leveraging the unique backgrounds of its team members to tac...
Horizon3 AI • US, Remote
Horizon3 AI is seeking a Partner MSP Renewal Manager to lead the renewals lifecycle for MSP-MSSP customers. This role involves engaging stakeholders and resolving contract requirements. Experience in customer success or account management is essential.
You have a strong background in customer success or account management, ideally with experience in the cybersecurity industry. Your ability to engage with key stakeholders and navigate complex contract requirements sets you apart. You are detail-oriented and possess excellent communication skills, allowing you to effectively resolve potential roadblocks in the renewals process. You thrive in a remote work environment and are comfortable using technology to manage relationships and workflows.
Experience working with Managed Service Providers (MSPs) or Managed Security Service Providers (MSSPs) is a plus. Familiarity with cybersecurity products and services will help you understand customer needs better. You are proactive in identifying opportunities for improvement and are committed to delivering exceptional service to clients.
In this role, you will own and drive the renewals lifecycle from initial outreach to closing the renewal transaction. You will engage with MSP-MSSP customers to understand their contract requirements and ensure a smooth renewal process. Your responsibilities will include identifying potential roadblocks and collaborating with internal teams to resolve them effectively. You will also track renewal metrics and report on progress to ensure targets are met. Building strong relationships with customers will be key to your success, as you will need to understand their evolving needs and provide tailored solutions.
Horizon3 AI offers a remote-first work environment, allowing you to work from anywhere in the United States. We are committed to fostering a culture of respect, collaboration, and ownership. As part of our team, you will have the opportunity to work with a diverse group of professionals dedicated to solving common cybersecurity challenges. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset. Competitive compensation and benefits will be provided, reflecting our commitment to attracting top talent.
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