Empowering IT management for MSPs and teams
Kaseya is a leading provider of IT management software, catering to Managed Service Providers (MSPs) and IT teams. Headquartered in New York, Kaseya offers a comprehensive suite of products, including VSA for remote monitoring and management, and BMS for business management. With over 40,000 custome...
Kaseya offers competitive salaries, equity options, generous PTO, and a flexible remote work policy to support work-life balance....
Kaseya fosters a results-oriented culture that emphasizes innovation and efficiency, encouraging teams to leverage technology to drive success for cli...
Kaseya is seeking an Account Manager to focus on the expansion of existing accounts. You'll be responsible for identifying growth opportunities and strengthening client relationships. This role requires a results-driven mindset and strong account management skills.
You are an enthusiastic and results-driven Account Manager with a proven track record in account management and client relations. You thrive in identifying new growth opportunities within your portfolio and are skilled at strengthening relationships with existing clients. You understand the importance of driving revenue growth through strategic account management and are prepared to go above and beyond for the betterment of your customers. You have a strong ability to engage proactively with current customers to identify upsell and cross-sell opportunities, ensuring that their needs are met and exceeded.
Experience in the IT infrastructure and security management sector is a plus, as is familiarity with Managed Service Providers (MSPs). You are comfortable working in a fast-paced environment and can adapt to the evolving needs of your clients. You possess excellent communication skills and are adept at building trust and rapport with clients, ensuring long-term partnerships.
In this role, you will focus on account expansion by proactively engaging with current customers to identify upsell and cross-sell opportunities. You will work closely with clients to understand their needs and challenges, providing tailored solutions that drive their success. Your responsibilities will include developing strategic account plans, conducting regular check-ins with clients, and collaborating with internal teams to ensure that client expectations are met. You will also analyze account performance metrics to identify areas for improvement and growth, leveraging data to inform your strategies.
You will be responsible for driving revenue growth through effective account management, ensuring that clients are satisfied with Kaseya's solutions and services. You will play a key role in fostering a customer-centric culture within the organization, advocating for client needs and feedback to enhance service delivery. Your ability to navigate complex client relationships will be crucial in achieving success in this position.
Kaseya offers a dynamic work environment where you can make a significant impact on our clients' success. We provide opportunities for professional growth and development, encouraging you to expand your skills and knowledge in account management. You will be part of a collaborative team that values innovation and customer satisfaction, working together to drive business success. We believe in recognizing and rewarding hard work, and you will have the chance to contribute to Kaseya's mission of transforming IT management for organizations worldwide.
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