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Amazon • Jeddah, SAU
Amazon is seeking an Operations Manager for their Ultra Fast Grocery (UFG) team in Jeddah. You'll manage daily operations, ensuring performance metrics are met while maintaining team morale and safety. This role requires strong leadership and operational management skills.
You have a proven track record in operations management, ideally with experience in fast-paced environments. Your leadership skills shine as you motivate and coach team members to achieve their best performance. You understand the importance of operational metrics and are committed to upholding safety and quality standards in all aspects of your work. You are adaptable and thrive in a dynamic setting, ready to tackle challenges head-on.
You possess strong communication skills, allowing you to effectively report on team performance and operational outcomes. Your ability to implement Amazon policies consistently ensures a fair and productive workplace. You are passionate about delivering exceptional service to customers and are driven by results.
Experience in logistics or grocery operations would be a plus, as would familiarity with performance management systems. You are comfortable using data to inform decisions and drive improvements in operational efficiency. A background in coaching and developing team members is highly valued, as is a commitment to fostering a positive team culture.
In this role, you will oversee the end-to-end operations of the Ultra Fast Grocery service, managing either a large site or multiple smaller sites. Your daily responsibilities will include supervising store operations, ensuring that customer-facing metrics are met while maintaining operational and quality targets. You will be responsible for driving performance management, providing feedback, and coaching your team to achieve their goals.
You will prepare reports on team performance and operational metrics, using this data to identify areas for improvement. Your leadership will be crucial in maintaining team morale and safety, ensuring that all associates feel supported and valued. You will work closely with other departments to ensure seamless operations and a high level of service for our customers.
Your role will also involve implementing Amazon policies consistently and fairly, ensuring that attendance tracking and other operational standards are upheld. You will have the opportunity to make a significant impact on the success of the UFG service, helping to redefine fast delivery for our customers.
At Amazon, we are committed to creating a diverse and inclusive workplace. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a team that is dedicated to innovation and excellence, working together to deliver the best possible service to our customers. Join us in making history as we launch new business models and redefine the grocery experience.
We encourage you to apply even if your experience doesn't match every requirement. Your unique perspective and skills could be just what we need to succeed.
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