Support Engineer, Amazon Currency Converter

Who you are

You have a strong background in system development and enjoy solving complex problems at scale. You thrive in a collaborative environment and are excited about working with large-scale distributed systems. Your experience with cloud-native applications and container orchestration platforms like Kubernetes and Docker makes you a valuable asset to our team. You are familiar with automated pipelines for continuous integration and delivery (CI/CD) and understand the importance of maintaining high availability and performance in mission-critical systems. You are eager to learn and grow within one of the fastest-growing areas of Amazon's e-commerce services platform.

Desirable

Experience with AWS services and a passion for improving customer experience through innovative solutions are highly desirable. Familiarity with payment processing systems and a keen interest in troubleshooting and optimizing performance will set you apart.

What you'll do

As a Support Engineer on the Amazon Currency Converter team, you will be responsible for launching, owning, and supporting code that processes millions of transactions daily. You will work closely with a motivated group of engineers to solve challenging problems and improve our systems incrementally. Your role will involve troubleshooting issues, optimizing performance, and ensuring the reliability of our payment processing systems. You will collaborate with cross-functional teams to implement new features and enhancements that improve the customer experience. Additionally, you will contribute to the development of automated pipelines for pull requests and snapshot builds, ensuring a smooth CI/CD process. Your work will directly impact the efficiency and effectiveness of our payment services, helping to maintain our reputation for accuracy and speed.

What we offer

At Amazon, we offer a dynamic and supportive work environment where you can challenge yourself and grow your skills. You will have the opportunity to work on cutting-edge technologies and contribute to projects that have a significant impact on our global customer base. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Our team-oriented atmosphere fosters collaboration and innovation, allowing you to thrive in your role. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement.