Contextual targeting for smarter video advertising
Zefr is a video advertising technology company headquartered in Venice, California, specializing in contextual targeting solutions for brands on platforms like YouTube. With a focus on enhancing brand safety and audience engagement, Zefr serves a diverse clientele, including major brands in the ente...
Zefr offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports a healthy work-life balance....
Zefr fosters a culture of innovation and collaboration, encouraging employees to explore new ideas in the rapidly evolving video advertising landscape...
Zefr • Singapore
Zefr is seeking a Customer Success Manager to oversee client relationships and ensure effective utilization of their measurement and targeting products. This role requires strong interpersonal skills and a strategic mindset to help clients achieve their advertising goals.
You have a proven track record in customer success or account management, ideally within the tech or advertising sectors. Your strong communication skills allow you to build and maintain relationships with clients, ensuring they receive the best possible service and support. You are proactive in identifying client needs and providing solutions that align with their goals. You understand the importance of brand safety and suitability in advertising and are passionate about helping clients navigate these complexities. You are comfortable working with data and can analyze metrics to provide strategic advice to clients. You thrive in a collaborative environment and enjoy working closely with cross-functional teams to deliver exceptional results.
As a Customer Success Manager at Zefr, you will be the primary point of contact for clients, guiding them through the implementation and integration of our products. You will assist clients with training, troubleshooting, and proactive follow-ups to ensure they are maximizing the value of our technology. Your role will involve regular communication with clients to field incoming requests and engage them in discussions about their advertising strategies. You will work closely with clients to help them meet their key performance indicators (KPIs) and achieve their advertising objectives. You will also collaborate with internal teams to relay client feedback and contribute to product improvements. Your strategic insights will help clients understand how to leverage Zefr's solutions effectively, ultimately driving their success and satisfaction.
At Zefr, we are committed to fostering a diverse and inclusive workplace. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a dynamic team that values collaboration and innovation. Our culture encourages open communication and the sharing of ideas, allowing you to make a meaningful impact in your role. We believe in the importance of work-life balance and provide flexible working arrangements to support our employees' well-being.
Apply now or save it for later. Get alerts for similar jobs at Zefr.
