Engineering Operation Technician, DCC Communities

Who you are

You are an Engineering Technician with a strong foundation in electrical and mechanical systems — you understand the intricacies of maintaining mission-critical technology infrastructure and are committed to ensuring seamless operations. Your hands-on experience with troubleshooting electrical equipment, including three-phase electrical systems, diesel generators, and UPS systems, makes you a valuable asset to our team. You thrive in environments where precision and reliability are paramount, and you are eager to contribute to maintaining an extraordinary 99.999% uptime for our data centers.

You possess a keen understanding of data center operations and the critical role they play in powering global digital experiences — your expertise in maintaining and operating complex systems ensures that our infrastructure remains robust and efficient. You are detail-oriented and proactive, always looking for ways to improve processes and enhance system performance. Your ability to work collaboratively with a diverse team of engineers and specialists is essential to your success in this role.

Desirable

Experience with AWS infrastructure services is a plus, as it aligns with our mission to support all AWS data centers and ensure continual access to innovation. Familiarity with cooling systems, including CRAC units and centrifugal chillers, will further enhance your ability to contribute effectively to our operations. You are open to learning and adapting to new technologies, and you are excited about the opportunity to work in a fast-paced, high-impact environment.

What you'll do

As an Engineering Operation Technician at Amazon, you will play a pivotal role in maintaining the heartbeat of our data center operations. Your primary responsibilities will include troubleshooting and maintaining electrical and mechanical equipment, ensuring that all systems operate at peak performance. You will work closely with a team of engineers to identify and resolve issues that may arise, contributing to the overall reliability of our infrastructure.

You will be responsible for conducting routine inspections and preventative maintenance on critical systems, including diesel generators, UPS systems, and cooling equipment. Your hands-on approach will allow you to quickly diagnose problems and implement effective solutions, minimizing downtime and ensuring that our data centers remain operational.

Collaboration is key in this role — you will partner with software, hardware, and network engineers to address complex challenges and optimize system performance. Your contributions will directly impact the efficiency of our operations and the satisfaction of our customers, as you help keep the digital world running smoothly.

What we offer

At Amazon, we value our employees and offer a comprehensive benefits package that includes medical, dental, and vision coverage, as well as a 401(k) matching program. You will have access to paid time off and parental leave, ensuring that you have the support you need to maintain a healthy work-life balance. We encourage you to apply even if your experience doesn't match every requirement — we believe in fostering a diverse and inclusive workplace where everyone can thrive.

Join us at Amazon and be part of a team that is dedicated to maintaining the infrastructure that powers global digital experiences. Your expertise will help us tackle the most challenging problems in the industry, and you will have the opportunity to grow and develop your skills in a supportive environment.