Customer Success Manager - Italian Market

Skello • Barcelona

Posted 5 months ago🏛️ On-Site Mid-Level Customer success manager 📍 Barcelona

Job Description

About Skello

Skello is a European company on a mission to improve frontline teams' daily lives. We have developed a HR SaaS to help them plan, optimize and simplify work organization. We aim to shape the future of HR Tech by being the leading HR solution for all frontline teams in Europe. Our solution is already being used by more than 400,000 users in Europe.

After starting in France and successfully expanding into 3 European markets (Belgium, Switzerland and Spain), we are now going one step further into our European expansion story by opening a new country: Italy.

Your role

As the first Customer Success Manager for the Italian market, you will be a pivotal member of our team, responsible for building and nurturing strong relationships with our first customers. This is an exciting and challenging role where you will not only ensure our clients' success but also help define the customer journey for Italy.

You will manage the entire post-sales process, from onboarding and training to ongoing support and upselling. Reporting directly to the Country Manager Italy, you will have a direct impact on our retention and growth, with significant opportunities for career development as the team and market expand.

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Customer Success Manager - Italian Market

Job Description

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