Amazon Fresh is a hyperlocal program to bring everyday grocery selection along with Amazon's best sellers to our customers in 2 hours. Amazon Fresh leverages Hybrid Stores operated by strategic seller partner where we have exciting plans to continue to offer array of hybrid services at exceptional value. The whole program is highly cross-functional in nature, intensive and requires a number of India-first solutions to be created. Hence, we need exceptionally talented, bright, and driven people. We are looking for a dynamic, organized, and customer-focused associate who is interested in guiding key business decisions.
The person would be part of the Hybrid store team within IN Prime Now team for its Grocery Business. It is a pivotal role that will contribute to the evolution and success of the key priorities of Hybrid store team through processes, automation and insight sharing to make high impact decisions. This role requires an individual to drive process excellence via SOP, business reporting and automations (SQL, Python knowledge is preferred) .
Sr. Business Associate will take the lead to overcome complexity of working with 3rd party in developing new processes, SOPs and reporting artifacts. He will partner with Amazon operations/business teams and external stakeholders to consult, develop and implement KPI’s, automate reporting process and build solutions around process improvements. He will help run complex analysis to drive insights & actions to improve the customer experience.
Key duties include, daily business operations, resolution of catalog defects, performance monitoring, and implementation of key initiatives.
Key job responsibilities
Proactively improving catalog quality and creating automation of manual reports periodically as per requirement. Monitor and analyze performance metrics for business (Availability, Assortment, etc.). Drive compliance to established processes and guidelines. Resolve business queries and operational issues in a timely manner. Collaborate with cross-functional teams to improve operations. Build & use SQL / python based queries for business reports. - Bachelor's degree
- Experience with Microsoft Office products and applications
- Knowledge of SQL- 1+ years of data-driven business operations processes experience
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