Senior Product Operations Manager

Who you are

You have 5+ years of experience in product operations or a related field, demonstrating a strong ability to bridge the gap between product development and market execution. Your background includes working closely with cross-functional teams, ensuring that product strategies are effectively implemented and aligned with business goals. You possess excellent communication skills, enabling you to convey complex ideas clearly and effectively to diverse stakeholders. You are adept at analyzing data to drive decision-making and improve operational efficiency, ensuring that products deliver maximum value to customers. You thrive in collaborative environments and are skilled at fostering relationships across departments to achieve common objectives. You are passionate about sustainability and technology, understanding the importance of delivering impactful solutions to the market.

Desirable

Experience in the B2B sector is a plus, particularly within technology or sustainable solutions. Familiarity with AI-powered applications and developer tools will enhance your ability to contribute to GoodLeap's mission. A background in sales or marketing operations can provide valuable insights into customer needs and market dynamics.

What you'll do

As the Senior Product Operations Manager, you will establish and lead the Product Ops function within GoodLeap's B2B division. Your primary responsibility will be to operationalize product strategies defined by leadership, ensuring that they are effectively executed in the market. You will collaborate closely with Sales, Marketing, Operations, Customer Success, and Training teams to mobilize each function towards making products successful in the hands of contractors and integrators. You will drive product adoption by developing and implementing processes that enhance user experience and satisfaction. Additionally, you will analyze performance metrics to assess the ROI of products delivered to the market, making data-driven recommendations for improvements. Your role will involve facilitating communication between teams to ensure alignment and transparency throughout the product lifecycle. You will also be responsible for identifying opportunities for operational efficiencies and implementing best practices to streamline processes.

What we offer

GoodLeap provides a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with a talented team dedicated to delivering sustainable solutions that make a positive impact on the world. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to transform the way homeowners adopt sustainable technologies and contribute to a greener future.