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Amazon • Bengaluru, Karnataka, IND
Amazon is hiring a Risk Specialist for their Selling Partner Identity Verification team in Bengaluru. You'll perform investigations through video verification and document analysis to prevent identity and payment instrument abuse. This role requires expertise in risk management and investigative processes.
You have a strong background in risk management, with experience in video verification and document investigations. Your analytical skills allow you to identify and mitigate risks effectively, ensuring that bad actors are kept at bay. You thrive in a collaborative environment and are committed to maintaining the integrity of customer and partner interactions. You understand the importance of legally defensible evidence and are skilled in navigating complex investigations. Your attention to detail and problem-solving abilities make you an asset in identifying camouflaged bad actors. You are adaptable and can handle multiple use cases and action types in a fast-paced environment.
In this role, you will be responsible for conducting investigations through video verification calls and managing the appeals process. You will work closely with partner teams to verify customer information and provide insights that help train risk models. Your efforts will directly contribute to denying disbursements to bad actors and supporting arbitration processes. You will analyze accounts for registration exploits, listings abuse, and other fraudulent activities, ensuring a holistic review of each case. Your work will involve collaborating with various teams to escalate issues and conduct deep dives into suspicious activities. You will also be involved in developing strategies to detect and prevent identity and payment instrument abuse, contributing to the overall mission of protecting customers and maintaining trust in Amazon's services.
At Amazon, we value diversity and encourage you to apply even if your experience doesn't match every requirement. You will be part of a dynamic team that is dedicated to solving complex problems and making a significant impact on our customers' experiences. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to create a safe and secure environment for all users of our platform.
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