Transforming senior living with technology and care
Inspiren is a leading provider of technology solutions for senior living, headquartered in San Francisco, CA. The company offers a comprehensive ecosystem that integrates compassionate care with advanced analytics, serving over 300 senior living communities across the U.S. Inspiren has raised $20 mi...
Inspiren offers competitive salaries, equity options, generous PTO, and a flexible remote work policy to support work-life balance....
Inspiren fosters a culture that prioritizes compassionate care and technological advancement, encouraging employees to innovate while maintaining a re...
Inspiren • Remote - New York, Boston, San Francisco, Los Angeles, Austin, Chicago, Atlanta, Philadelphia, Dallas, Seattle, US
Inspiren is seeking a Director of Client Success to lead enterprise and strategic account strategies. You'll manage Clinical Success Managers and drive product adoption within the client community. This role requires strong leadership and strategic planning skills.
You have a proven track record in client success management, with at least 5 years of experience in a leadership role. You understand the importance of developing and implementing strategies that drive client satisfaction and product adoption. Your ability to analyze performance metrics and identify growth opportunities is key to your success. You are a strong communicator and collaborator, able to work effectively with cross-functional teams to ensure client needs are met. You are passionate about leveraging technology to improve care outcomes and enhance the client experience. You thrive in a fast-paced environment and are comfortable managing multiple priorities.
As the Director of Client Success, you will be responsible for the overall success of Inspiren’s enterprise and strategic accounts. You will develop and implement account strategies tailored to each client, ensuring that they achieve measurable outcomes and a validated return on investment. You will lead a team of Clinical Success Managers, providing guidance and support to drive the adoption of Inspiren’s products within the client community. Your role will involve monitoring performance against established strategies and identifying opportunities for growth and expansion of Inspiren’s offerings. You will collaborate closely with other departments to ensure that client feedback is integrated into product development and service enhancements. Success in this role will be measured by the adoption and utilization of Inspiren products, as well as client satisfaction and retention rates.
At Inspiren, we believe in the power of compassionate care combined with innovative technology. We offer a supportive work environment where you can make a meaningful impact in the senior living industry. You will have the opportunity to work with a talented team dedicated to improving the lives of residents and their families. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to transform senior living through technology and care.
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