Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Coupang • Seoul, South Korea
Coupang is hiring a Director of Product Design for their Search & Discovery team to innovate product search and enhance user experience. This role requires strong leadership and design skills to drive customer engagement.
You have extensive experience in product design, particularly in e-commerce or related fields, and a strong portfolio showcasing your design process and outcomes. You are skilled in user-centered design principles and have a deep understanding of how to create intuitive and engaging user experiences. You thrive in a collaborative environment and can effectively communicate your design vision to stakeholders. You are passionate about leveraging technology to improve customer experiences and are always looking for innovative solutions to complex problems. You have a proven track record of leading design teams and mentoring junior designers, fostering a culture of creativity and excellence.
As the Director of Product Design for the Search & Discovery team, you will lead the design strategy for product search innovation, focusing on understanding customer shopping intent and enhancing search quality. You will collaborate closely with product managers, engineers, and other stakeholders to define the user experience and ensure that design solutions align with business goals. You will oversee the design process from concept to execution, ensuring that all designs are user-friendly and meet high-quality standards. You will also be responsible for conducting user research and usability testing to gather insights that inform design decisions. Your leadership will be crucial in driving the team's vision and ensuring that the design work is impactful and aligned with Coupang's mission to enhance customer satisfaction.
Coupang offers a dynamic work environment where innovation is encouraged, and your contributions can have a significant impact on the company's growth. You will have the opportunity to work with a talented team of professionals who are passionate about transforming the e-commerce landscape. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us to be part of a company that is redefining the future of commerce in South Korea.
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