Engineering Operations Technician, DCC Communities

Who you are

You are an Engineering Technician with a strong foundation in electrical and mechanical systems — your hands-on experience allows you to troubleshoot complex equipment effectively. You understand the importance of maintaining mission-critical infrastructure and are committed to ensuring operational excellence. You thrive in a collaborative environment, working alongside a diverse team of engineers and specialists to keep technology running smoothly. Your attention to detail and problem-solving skills are key to your success in this role.

You have a background in maintaining and operating data center facilities — your expertise includes working with diesel generators, UPS systems, and three-phase electrical systems. You are familiar with the components that contribute to a data center's reliability, such as switch gear, PDUs, and cooling systems. Your ability to quickly diagnose issues and implement solutions is essential in maintaining the high uptime standards expected at Amazon.

You are eager to learn and grow within the field of engineering operations — you understand that the technology landscape is constantly evolving, and you are committed to staying updated on the latest advancements. You are a proactive communicator, able to collaborate effectively with team members and share insights that contribute to continuous improvement.

Desirable

Experience with AWS infrastructure or similar cloud services is a plus — you understand how data centers support global digital experiences and are excited about the role technology plays in this ecosystem. Familiarity with safety protocols and best practices in electrical and mechanical maintenance will enhance your contributions to the team.

What you'll do

As an Engineering Operations Technician at Amazon, you will be responsible for maintaining the operational integrity of our data center facilities — your role is critical in ensuring that our technology infrastructure remains reliable and efficient. You will perform hands-on troubleshooting of electrical and mechanical equipment, addressing issues as they arise to minimize downtime. Your work will involve regular inspections and maintenance of systems, including diesel generators, UPSs, and cooling equipment, to ensure they operate at peak performance.

You will collaborate with a team of engineers and specialists to implement best practices in data center operations — your insights will help drive improvements in efficiency and reliability. You will participate in training sessions and workshops to enhance your skills and knowledge, contributing to a culture of continuous learning within the team. Your ability to work under pressure and respond to emergencies will be vital in maintaining our high uptime standards.

You will also document maintenance activities and contribute to reporting on system performance — your attention to detail will ensure that all records are accurate and up-to-date. By analyzing data and identifying trends, you will help inform decisions that enhance operational efficiency and reliability.

What we offer

At Amazon, we offer a comprehensive benefits package that includes medical, financial, and other forms of compensation — we value our employees and strive to provide a supportive work environment. You will have the opportunity to work with cutting-edge technology and be part of a team that is dedicated to maintaining the backbone of our digital infrastructure. We encourage you to apply even if your experience doesn't match every requirement — we believe in the potential of our employees and are committed to their growth and development.