Account Operations Analyst

Who you are

You have a background in account and payment operations, ideally with experience in managing manual payments and fund movements. You understand the importance of timely processing and reconciliation of payments, ensuring accuracy and accountability in financial transactions. You thrive in a collaborative environment and are eager to contribute to a key team within Tide's Finance Operations function. You are detail-oriented and possess strong analytical skills, allowing you to identify discrepancies and resolve issues efficiently. You are comfortable working with data and making data-driven decisions to enhance operational efficiency. You are adaptable and open to learning new processes and technologies that can improve the team's performance.

What you'll do

As an Account Operations Analyst, you will play a crucial role in the Account Operations team, which is responsible for various types of manual payments and fund movements. You will ensure that all payments are processed accurately and in a timely manner, contributing to the overall efficiency of Tide's financial operations. You will work closely with other team members to reconcile payments and ensure that all transactions are accounted for. Your role will involve analyzing payment data to identify trends and areas for improvement, helping to streamline processes and enhance the customer experience. You will also collaborate with cross-functional teams to address any operational challenges and implement solutions that support the growth of Tide's services. Your contributions will be vital in maintaining the trust and satisfaction of Tide's members.

What we offer

At Tide, you will be part of a diverse and inclusive team that values collaboration and innovation. We offer a supportive work environment where you can grow your skills and advance your career. You will have the opportunity to work with cutting-edge technology and contribute to the transformation of the small business banking market. We believe in empowering our employees and providing them with the resources they need to succeed. Join us in making a meaningful impact on the lives of SMEs and helping them save time and money in their business operations.